Gen AI Chatbot

Automated customer service for your website and products – around the clock, in any language

We enable AI for your customers

The customer-facing AI chatbot for websites, apps, and products

Our Gen AI Chatbot is your solution for intelligent, automated customer contact. Whether as a widget on your website or deeply integrated into your software products – the chatbot answers customer inquiries instantly, qualifies leads, and supports your sales team. With cutting-edge LLM technology, it understands natural language, automatically detects the customer's language, and responds in the same language.

The chatbot is highly customizable: Train it with your product documentation, connect it to your systems for real-time data, or have it execute actions directly. Through tool calls, the chatbot can navigate your website or product, highlight areas, fill forms, or trigger any function – far more than just answering questions.

Try the Chatbot

Experience our Gen AI Chatbot live on this website. Click the chat icon in the bottom right corner and ask your questions.

Automated Customer Service

Intelligent customer interaction around the clock.

24/7

Customer service around the clock - even outside business hours

No waiting times - customers receive qualified answers immediately

Automatic language detection and responses in the customer's language in 20 languages

Reduction of support tickets, increased satisfaction, and relief for your service team

Intelligent connection to any systems via simple and flexible interfaces

Flexible integration: Website widget, SDK for apps, or API for your products

Website Support

Website Support

Answer questions automatically, forward complex inquiries, or have the chatbot create tickets directly.

Product Integration

Product Integration

Integrate the chatbot via SDK or API directly into your software or hardware products as interactive help.

Sales Support

Sales Support

Qualify leads, answer product questions, and have the chatbot book consultation appointments.

Customer Self-Service

Customer Self-Service

Check order status, schedule callbacks, request documents - no waiting time for your customers.

Frequently Asked Questions

What you need to know about the Gen AI Chatbot.

Who is the Gen AI Chatbot for?

The Gen AI Chatbot is designed for communication with your customers – on your website, in your apps, or embedded in your products. For internal employee use, see our Gen AI Chat.

How is the chatbot integrated?

Via widget on your website, SDK for apps, or API for deep integration into your products. Integration options are flexible and adaptable to your requirements.

What can the chatbot do beyond answering questions?

Through tool calls, the chatbot can navigate your website or product, highlight areas, fill forms, book callbacks, create tickets, and trigger any function you configure.

Can the chatbot speak multiple languages?

Yes, the chatbot automatically detects the customer's language and responds in the same language.

Where can the chatbot be deployed?

The chatbot can run on-premise in your own data center, in your private cloud, or as a managed service in the COMI AI Cloud. Choose the deployment model that fits your data privacy and control requirements.

Let's enable AI together!

Learn more about our Gen AI Chatbot for your business.

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