Privacy Policy
1. Controller
The controller within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws as well as other data protection provisions is:
collective mind GmbH
Römerstraße 75
71229 Leonberg
Germany
Management: Armin Bär, Artur Hefner & Joshua Raabe
Commercial Register: HRB 735720 (District Court Stuttgart)
VAT ID: DE274111749
Email: kontakt@comi.de
Phone: +49 7152 / 906 599 - 0
Fax: +49 7152 / 906 599 - 9
Website: www.comi.de
2. Data Protection Officer
IITR Datenschutz GmbH
Marienplatz 2
80331 Munich
Germany
Phone: +49 89 1891 7360
Email: email@iitr.de
3. General Information on Data Processing
We process personal data of our users only to the extent necessary to provide a functional website and our content and services. Processing regularly takes place only with consent, unless legal provisions also permit it without prior consent.
4. Legal Basis
- Consent: Art. 6(1)(a) GDPR
- Performance of contract or pre-contractual measures: Art. 6(1)(b) GDPR
- Legal obligation: Art. 6(1)(c) GDPR
- Vital interests: Art. 6(1)(d) GDPR
- Legitimate interest: Art. 6(1)(f) GDPR
5. Data Deletion and Storage Duration
Personal data will be deleted or blocked as soon as the purpose of storage ceases to apply. Storage may continue if this is required by law.
6. Provision of the Website and Log Files
When accessing our website, the following data is automatically collected:
- Browser type and version
- Operating system
- IP address
- Date and time
- Referrer URL
- Internet service provider
This data serves to deliver the website and ensure system security (legal basis: Art. 6(1)(f) GDPR).
7. Rights of the Data Subject
- Right of access
- Right to rectification
- Right to restriction of processing
- Right to erasure
- Right to notification
- Right to data portability
- Right to object
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
8. Use of HubSpot
We use HubSpot as a CRM and marketing platform. Personal data is processed by HubSpot on our behalf. Transfer to the USA is based on EU Standard Contractual Clauses (Art. 46 GDPR).
More information can be found here: HubSpot Privacy Policy.
9. Privacy Policy for the COMI Chatbot
9.1 General
As part of our web offering, we provide a chat service bot through which you can communicate with an automated system.
9.2 Purpose of Processing
- Automated response to inquiries
- Improvement of customer service
- Internal analysis and system optimization
9.3 Scope of Data Processing
- Content of user inquiry (text input)
- Chatbot responses
- Browser type and version
- Operating system
- IP address
- Date and time
- Referrer URL
- Internet service provider
Please do not enter sensitive personal data in the chat.
9.4 Legal Basis
Processing is based on Art. 6(1)(f) GDPR (legitimate interest) or on your consent (Art. 6(1)(a) GDPR) if you voluntarily enter personal data.
9.5 Disclosure of Data
Chat histories are only made available to the website operator. There is no disclosure to third parties.
9.6 Storage Duration
The storage duration depends on the purpose of processing. Data is deleted as soon as it is no longer required.
10. Right to Object
You can object to the processing of your personal data at any time, especially for direct marketing or if there are reasons arising from your particular situation (Art. 21 GDPR).
11. Automated Decisions / Profiling
Automated decision-making does not take place unless it is necessary for a contract or legally required or with your explicit consent (Art. 22 GDPR).
